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Our Offline Stores

Mon - Fri 9:00am - 6:00pm

Kedge Head Office

Email: brandkedge@gmail.com
Call Us: +91 8081731800
Address: Noida, Uttar Pradesh – 201301, India

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    Frequently Asked Questions

    What products does Kedge offer?

    Kedge offers a range of consumer electronics and accessories, including power banks, TWS earbuds, wired earphones, neckband earphones, charging cables, adapters, and Bluetooth speakers.

    How can I place an order?

    Select your preferred Kedge product, choose the required quantity, and click Add to Cart. Proceed to checkout, enter your delivery details, select an available payment method, and confirm your order.

    Are Kedge products covered by a warranty?

    Warranty coverage may vary depending on the product. Please check the product page or warranty information provided with your order for the applicable warranty period and terms.

    It's been a while since I took the quiz. Can I get a new recommendation?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

    How long does delivery take?

    Delivery time depends on your location, product availability, and courier service. After your order is dispatched, tracking details may be provided so you can follow your shipment.

    Can I change my next delivery date?

    Eligible products can be returned or replaced according to Kedge's Returns & Refund Policy. Products should generally be returned in their original condition with the required packaging and accessories. Please check the applicable product and policy terms before requesting a return.

    How can I check the status of my order?

    Once your order has been processed and shipped, you can use the tracking information provided by Kedge to check your delivery status. For assistance, you can contact our customer support team.

    What should I do if I receive a damaged or incorrect product?

    If you receive a damaged, defective, or incorrect product, contact Kedge customer support as soon as possible with your order number and clear photos/videos of the product and packaging. Our team will assist you according to the applicable return or replacement policy.